November 27, 2013 Canvas Alert
1.
Canvas mail:
In the new system, no mail is automatically opened when you load
mail. To open one, single click on any
item in the inbox. If you double click,
nothing will open.
2.
Test answers not being saved. Two possibilities:
a. The
most likely cause of test answers not being saved happens when your students
are using a wireless connection to the internet. Canvas (as do all Learning Management
Systems) requires a constant internet connection when a test is open. If the connection hiccups (likely on a
wireless connection), nothing will be saved after the hiccup.
b. Second
possibility: a student hits the
browser’s back button during the test.
This is more likely to happen if you have your quiz set up for one
question at a time whether or not you allow backtracking. Canvas completed a fix so this should not be
a problem any more.
3.
As of May 2014, Canvas will no longer support
any version of Internet Explorer other than versions 10 and 11. We are working with IT to get the campus
updated. Please check your home
computers to make sure you have either IE 10 or 11 installed. To check, open IE, click on the Help link
above the URL box, and then About Internet Explorer. You’ll see the version number
in the box that opens. Go hereto get version 11.
4.
Mobile browsers:
Canvas has recently allowed us to customize our login page for mobile
browsers such as those on iPhones, iPads, and Android phones. Below is what it now looks like. Thanks to MarCom for the design
suggestion. Check it out on your phone or
tablet. Windows phones look the same as our standard login page.
5.
We are cataloging the alerts and Canvas updates
on our Canvas
help page. So if you miss one or
want to review them, you can go to the help site.